FAQ's
Here you will find the most commonly asked questions and answers that our customers ask. If you cannot find what you are looking for please contact us via the various communication channels as depicted on our Facebook, website or other social media platforms.
Who are Exesym?
Exesym is a company based in California, USA who package and distribute all its products
What are the products?
The products are natural cognitive supplements that support the body (immune system) and brain for general wellness and well-being. To provide more energy, allowing better focus, alertness, concentration and increase memory and produced in a laboratory in California fully approved by the FDA (Food and Drug Administration)
Are the products vegan or vegetarian?
Our whole product range is both vegetarian and vegan compliant. There are no animal products or by-products used in any of our supplements.
How safe are the Exesym products?
Very safe. The ingrediants have been classified as food quality and been approved by the U.S. Government in compliance with the FDA (US Food and Drug Administration). If you are under medication, pregnant, breast feeding or suffer from allergies you should first seek medical advice before taking any supplements .
Can competitive athletes use Exesym products?
All products are 100% safe and can be used in both training and in competitive sports. According to WADA (The World 2018 Anti-Doping Code International Standard) none of the ingrediants used are prohibited for consumption by athletes.
Can I take Exesym every day?
Definately yes. In order to maximise our products we suggest taking these over a sustained period of time (weeks/months). By taking these products daily your body absorbs the vitamins and minerals and you will feel long term benefits. However please do not exceed the dose as recommended on the bottle/packet.
Are Exesym products suitable for children?
Whilst our vitamins and supplements are safe we recommend that they shoudn't be given to children under 16 years of age.
Can I take multiple Exesym supplements together?
Yes, providing you do not exceed the daily amount specified per supplement.
Should I take these products on a full or empty stomach?
Exesym supplements contain amino acids so to achieve the best results it's essesntial to take them in isolation from other proteins. By taking these on an empty stomach (30 minutes before food or 60 minutes after food) you'll gain the most benefit. If you take these supplements with food you may get lessened results. Althernatively you can take the supplements with food that doesn't contain protein.
What should I expect from taking Exesym products?
You can expect to feel gradually more concentrated and focused, have more energy and be able to think clearer. You should feel calmer, more motivated, or in a better mood, depending on which products you have taken. There are also long-term benefits that accumulate over time, as the vitamins and minerals build up in your body and brain. You would thus see short-term effects and long-term effects (i.e. benefits after several weeks of use).
Who should take Exesym products?
The supplements are made from food ingredients and is entirely safe to take. It is suitable for vegetarians and vegans. Please remember, as with other food supplements, if you are breastfeeding, pregnant, under medical supervision or suffer from allergies, you should first take medical advice from your doctor.
Are the effects of Exesym permanent?
Whilst the effects of Exesym supplements do last a long time they are not permanent. If you stop taking Exesym you may lose any significant gains you noticed before.
Can I take Exesym with my current medication?
We would always advise you first speak to your physician regarding the supplementation of Exesym with prescribed medication.
Shipping and Postage?
All items are shipped using standard US postal service within 24 hours of your order. We aim to ship the same day as your order but that depends on what time of day the order is received. On public holidays shipment may be delayed a day or two. Delivery time up to 3 working days across continental USA.
Do you ship outside the USA?
Yes we do. We aim to ship within 24 hours of your order however delivery times also depends on the postal service in your country.
Money back guarantee?
Please give it a try however we offer a full money back guarantee should you not be satisfied with your order.
Return Policy?
Our 90 Day 100% Money Back Guarantee
If you purchase our products and do not experience noticeable changes then we are happy to refund you 100% of the purchase price you paid for the products (less shipping). We offer a full refund on the purchase price of any of our supplement products any time within 90 days of your purchase. However, for fraud protection, in order to receive full product refund, we require the return of opened or even emptied bottle of the first bottle of any particular product purchased, and we require the return of unopened bottle(s) beyond the first bottle. For example, if you purchased 3 bottles to receive full product refund, you must return one opened or emptied bottle, and two unopened bottles.
Please ensure any claim you wish to make is within 90 days of the original purchase date of your order. Please email exesym@gmail.com giving your order details with a short summary as to why you wish to return part/all of your order. You will receive confirmation of our acknowledgement of your wish to be refunded, with details of where to post your bottles to.
Please return your opened and unopened bottles with the order details clearly displayed on the back of the box/envelope. We recommend you return ship your order with a tracking number as we cannot guarantee responsibility for orders “lost in transit”.
Refunds issued upon receipt of the returned goods. Refunds can take up to 5-7 business days to show in your account.
You will be refunded the total discounted price paid for goods. Shipping fee cannot be reimbursed. In case of orders with free shipping, $7.99 will be deducted.